24/7 Technical Support

NexNet Solutions offers 24 7 Technical Support to all its customers. With local staff ready to respond to and address various technical issues, customers will not feel neglected from remote-only support provided by many equipment vendors. This service is accessible anytime and from anywhere to address customer’s needs and offers these support features:

CUSTOMER CARE CENTER: “24 x 7 x 365” Support

Continuous human response to customer assistance needs:
Toll free calls and Email Response.
Web services including email, voice in a personalized contact and response system.
Experts in customer support with years of experience, capabilities and knowledge:
In-country support
Regional support
World-class technical support methodology with multi-layer:
Problem tracking, reporting, statistics and analysis
Customer feedback and update
Problem resolution

Need more information?

Please email or follow us on our Social Media Accounts and our support staff will contact you back