We have been delivering Results for many years! NexNet Solutions is a unique consulting firm that will assist your business to align its technology and business strategies. We provide "Actionable Advice" on how to create optimal technical solutions for your business based on our real world experience, industry best practises, and proven technology.
NexNet Solutions offers 24 7 Technical Support to all its customers. With local staff ready to respond to and address various technical issues, customers will not feel neglected from remote-only support provided by many equipment vendors. This service is accessible anytime and from anywhere to address customer’s needs and offers these support features:
CUSTOMER CARE CENTER: “24 x 7 x 365” Support
Continuous human response to customer assistance needs:
Toll free calls and Email Response.
Web services including email, voice in a personalized contact and response system.
Experts in customer support with years of experience, capabilities and knowledge:
In-country support
Regional support
World-class technical support methodology with multi-layer:
Troubleshooting
Problem tracking, reporting, statistics and analysis
Customer feedback and update
Escalation
Problem resolution
Need more information?
Please email or follow us on our Social Media Accounts and our support staff will contact you back